MSP Index 2026

Delivering Strategic Value

Our CEO, Kris Manché, joined a panel alongside David Beal to discuss a major industry shift. The conversation centred on how MSPs are moving beyond traditional hardware and support roles to focus on data, systems, and business outcomes.

Key Themes & Insights

• The #AIBlueprint: Exploring how AI and automation are being integrated into the strategic roadmaps of modern distributors.
• Strategic Differentiation: Why moving "up the stack" into data and systems is the key to delivering more value to clients.
• Digital Transformation: Practical insights into how MSPs can help clients navigate complex system changes.

The event offered a great opportunity to connect with MSP leaders who are looking to differentiate their offerings and drive more meaningful results for their clients.

Speaker Profiles

• Kris Manché (CEO, DIY-ERP): Shared insights on re-engineering organisations through automation and the role of the DIY-ERP toolkit in making complex implementations repeatable and scalable.
• David Beal (Senior Advisor, IBRS): Provided a broad market perspective on how Australian organisations are prioritising digital workplace efficiency.
• William Maher (Host/Moderator): Led the agenda on pivotal themes shaping the year ahead for the Australian tech channel.

Events like the MSP Index are vital for fostering the strategic relationships that drive our industry forward. As Kris Manché noted, the conversations following the panel highlighted a shared vision: the future of managed services lies in empowering clients through data-driven systems and clear digital roadmaps.